Some flights were delayed on Tuesday evening due to glitches in the check-in systems of Air India and other airlines and third-party systems at various airports. A source said that this problem persisted for at least 45 minutes, after which it was fixed.
Air India said in a post on
Third-party system fully restored
Air India also said that airport teams are working diligently to ensure a smooth check-in experience for all passengers and despite the gradual recovery of the system, delays to some flights may continue. The third-party system has been fully restored and check-in is functioning normally at all airports, the airline said in another post at 10.49 pm. All our flights are operating as per schedule.
Huge inconvenience to passengers due to technical fault
Let us tell you that due to sudden technical glitches at many airports in the country, passengers had to face a lot of inconvenience. Due to the check-in system being stalled, long queues formed outside the counters at many airports and passengers had to spend extra time to catch their flights. Many passengers also lodged complaints on social media regarding the situation.
Check-in process normal at airports
However, after a few hours of interruption, Air India issued a major update saying that the third-party system causing the technical problem has been completely fixed. According to the company, now the check-in process is going on normally at all the airports and there is no delay. The airline also clarified that all flights are being operated as scheduled and passengers do not need to worry at all.
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